House Policies | General Patron Information
As printed in our playbills
Backstage. Only persons with official UNIPAC business are permitted backstage. Audience members are not permitted backstage or on stage before, during, or after performances.
Blankets. Light blankets may be available free of charge for those who find the theatre chilly. They are distributed on a first-come basis. See the House Manager or an Usher about them.
Cameras and Recorders. The use of audio and/or visual equipment is strictly prohibited. No flash photography of any kind.
Children. As a courtesy to the performers and fellow audience members, please remove disruptive children from the theatre.
Concessions. Concessions will be on sale before the show and during intermission at select venues. Please be respectful of the performers and your fellow patrons and open wrappers quietly. Please put your trash in the trash receptacles.
Courtesy Phone. There may be a courtesy phone available to patrons. Please speak to the House Manager.
Exchanges. Tickets may only be exchanged with 24 hour notice.
Greet the Artists. Patrons are invited to meet the cast after each performance. Location will be announced.
Latecomers. All performances begin promptly. Latecomers will be seated at the discretion of the House Manager, which may not be until intermission. (See Will Call.)
Parking. Free parking is available. Refer to the maps available on our website under Guest Info: www.unipac150.org.
Participation. By participating in or attendance of any activity in connection with the Utah/Idaho Performing Arts Company, whether on or off the performance premises, you consent to the use of any print or digital photograph, pictures, film, or videotape taken of you for publicity, promotion, television, websites, or any other use, and expressly waive any right of privacy, compensation, copyright, or ownership right connected to same. Additionally, you agree to indemnify and hold blameless the Utah/Idaho Performing Arts Company and its officers, employees, and agents (including the owners and operators of the venue where the performance/event is held), from any liability or claim resulting from or pertaining to your attendance or participation.
Perfume. Please refrain from using excessive perfume, cologne, or lotion.
Problems. If you experience any problems, please notify an usher and the situation will be handled as quickly and discreetly as possible. The House Manager reserves the right to ask any disruptive audience member to leave without a refund.
Program. Program, artists, and dates are subject to change without notice.
Quiet. Cellular phones, pagers, and all other electronic devices should be turned off during performances. Please refrain from talking during performances including during overtures and musical interludes.
Refund Policy. There are no refunds.
Smoking. All of our venues are smoke-free facilities.
Tickets. All patrons, regardless of age, must have a ticket to enter the theatre (for ticketed events). Tickets reported as lost, stolen, or exchanged may not be honored.
Wheelchair. For assistance with wheelchair seating contact the House Manager when arriving at the theatre. When purchasing tickets, please contact the box office.
Will Call. Will call tickets will be held until 10 minutes after the scheduled curtain time. If your tickets have not been claimed by then, they may be released for resale without a refund.
Blankets. Light blankets may be available free of charge for those who find the theatre chilly. They are distributed on a first-come basis. See the House Manager or an Usher about them.
Cameras and Recorders. The use of audio and/or visual equipment is strictly prohibited. No flash photography of any kind.
Children. As a courtesy to the performers and fellow audience members, please remove disruptive children from the theatre.
Concessions. Concessions will be on sale before the show and during intermission at select venues. Please be respectful of the performers and your fellow patrons and open wrappers quietly. Please put your trash in the trash receptacles.
Courtesy Phone. There may be a courtesy phone available to patrons. Please speak to the House Manager.
Exchanges. Tickets may only be exchanged with 24 hour notice.
Greet the Artists. Patrons are invited to meet the cast after each performance. Location will be announced.
Latecomers. All performances begin promptly. Latecomers will be seated at the discretion of the House Manager, which may not be until intermission. (See Will Call.)
Parking. Free parking is available. Refer to the maps available on our website under Guest Info: www.unipac150.org.
Participation. By participating in or attendance of any activity in connection with the Utah/Idaho Performing Arts Company, whether on or off the performance premises, you consent to the use of any print or digital photograph, pictures, film, or videotape taken of you for publicity, promotion, television, websites, or any other use, and expressly waive any right of privacy, compensation, copyright, or ownership right connected to same. Additionally, you agree to indemnify and hold blameless the Utah/Idaho Performing Arts Company and its officers, employees, and agents (including the owners and operators of the venue where the performance/event is held), from any liability or claim resulting from or pertaining to your attendance or participation.
Perfume. Please refrain from using excessive perfume, cologne, or lotion.
Problems. If you experience any problems, please notify an usher and the situation will be handled as quickly and discreetly as possible. The House Manager reserves the right to ask any disruptive audience member to leave without a refund.
Program. Program, artists, and dates are subject to change without notice.
Quiet. Cellular phones, pagers, and all other electronic devices should be turned off during performances. Please refrain from talking during performances including during overtures and musical interludes.
Refund Policy. There are no refunds.
Smoking. All of our venues are smoke-free facilities.
Tickets. All patrons, regardless of age, must have a ticket to enter the theatre (for ticketed events). Tickets reported as lost, stolen, or exchanged may not be honored.
Wheelchair. For assistance with wheelchair seating contact the House Manager when arriving at the theatre. When purchasing tickets, please contact the box office.
Will Call. Will call tickets will be held until 10 minutes after the scheduled curtain time. If your tickets have not been claimed by then, they may be released for resale without a refund.